Privacy and Cookies Policy

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when using our hedgestores.com (the “WEB”).

 

What Type of Personal Information Does Hedge Collect?

Hedge may collect your personal information through the corresponding forms on the Hedge website: name, e-mail address, billing address, shipping address, telephone number, date of birth, and gender when you visit the WEB, register, place an online order, contact Hedge and/or participate in Hedge promotions or questionnaires.

In addition, Hedge will collect all information relative to your browsing on the WEB as well as your interaction with the website.

All the personal data Hedge collects originate from the data subject, with the exception of contact details that may be provided to us by friends and family for the sending of a gift voucher or other gift.

 

For What Purpose Do We Process Your Personal Data?

Your personal data will be processed for the following purposes, whichever apply:

• Management of your registration on the WEB
• Management of online sales and purchases. We use your personal information to process and deliver your order and to inform you of the status of the same via e-mail and/or any other channel available at any given moment
• Elaboration of a commercial profile based on your browsing on the WEB. Said profile will be elaborated through the use of your personal data and browsing information, such as products seen or added to the shopping cart, sections of the WEB visited, the area from which you visit us, etc., in order to evaluate your personal preferences and/or interests for the purpose of offering you WEB content, offers, services and products adapted to your profile
• Management and sending of information on exclusive promotions and new products adapted to your profile via e-mail and/or the online platform
• Prevention, detection, and control of abuse and fraud in the use of our services
• Management and sending of notifications relative to goods pending in your shopping bag
• Management and issuing of proof of purchase documents: simplified e-receipt, sale, or invoice
• Response to the exercise of your privacy rights, and to attend to queries, requests, and potential complaints you may make via the Customer Services channel
• Actions and quality surveys aimed at discovering your degree of satisfaction, in order to create and improve our services.

How Long Do We Keep Your Personal Data?

Hedge will keep your personal data only for a period that is reasonably necessary given the requirements to respond to issues that are raised or to resolve problems, make improvements, activate services and fulfill the requirements of the applicable legislation. This means that it may keep your personal data for a reasonable time, including after you have stopped using the services of Hedge or have stopped using the WEB. After this period, your personal data will be blocked on all Hedge systems.

To Which Addressees Can We Communicate Your Personal Data?

Your personal data can be communicated to the following addresses:

• Hedge companies
• Public Administrations and Bodies, whenever required by the tax, employment, Social Security, or any other applicable legislation
• Data processing companies (suppliers of fraud detection and prevention services, technological and analytical services, customer services, advertising and marketing services, etc.) and, in general, third-party suppliers necessary for the rendering of the services offered by Hedge (suppliers of courier and transport services, etc.).

 Hedge does not, under any circumstances, sell customer data to third parties.

How Does Hedge Protect Your Personal Data?

The WEB uses data security technologies such as firewalls, access control procedures, and cryptographic mechanisms to prevent any unauthorized access to data and guarantee data confidentiality. In order to achieve said aims, users accept that Hedge will obtain data for the purpose of authenticating access controls.

Modifications to the Privacy and Cookies Policy?

In the event that we modify the content of the Privacy and Cookies Policy, we will inform you via the WEB or your e-mail address whenever the changes substantially affect your privacy, so that you can analyze them and, wherever applicable, exercise your rights as a data subject.